Privacy Policy
Last updated: February 9, 2026
This Privacy Policy describes how StoreFlow collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We want you to understand how we collect, use, and protect information about you when you visit our website and use our services.
Information We Collect
We collect information in several ways to provide and improve our services. When you visit our website, we automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, pages visited, and time spent on our site.
When you register an account or contact us, we collect personal information such as your name, email address, phone number, and company details. If you make a purchase or request a quote, we also collect payment and transaction information. We use cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our platform.
We may also collect information from third parties, including analytics providers and advertising partners, to improve our marketing efforts and service quality.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our e-commerce design and webstore services. Your data helps us personalize your experience, respond to your inquiries, and deliver relevant content and recommendations. We process your information to complete transactions, send service updates, and provide customer support.
We also use your data for marketing purposes, including sending promotional emails and newsletters about our services. You can opt out of these communications at any time. Additionally, we analyze usage patterns to understand user behavior, optimize our website performance, and develop new features that meet your needs.
We may use your information to comply with legal obligations, protect our rights and property, and prevent fraud or illegal activities on our platform.
Your Rights and Choices
You have the right to access, correct, and delete your personal information. You can request a copy of the data we hold about you or ask us to update inaccurate information. If you wish to delete your account and associated data, you can submit a request to us.
You have the right to opt out of marketing communications by clicking the unsubscribe link in any email we send or contacting us directly. You can also control cookie preferences through your browser settings. Please note that some cookies are essential for website functionality, and disabling them may affect your experience.
Under applicable privacy laws, you may have additional rights regarding your personal information. We respect your privacy choices and will respond to your requests within the timeframe required by law. If you have questions about your rights, please reach out to us.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us remember your preferences, track your activity, and provide personalized content. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device.
We also use analytics tools like Google Analytics to understand visitor behavior and improve our services. These tools may track your movement across our website and other sites. Third-party advertising partners may use cookies to display relevant ads based on your interests.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to access certain features on our website. For more information about how we use cookies, please refer to our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction. Our website uses SSL encryption to secure data transmission between your device and our servers. We regularly update our security practices to address new threats.
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials and notifying us of any unauthorized access.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain data longer if required by law or for legitimate business reasons.
Third-Party Links and Services
Our website may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.
We may share your information with service providers who assist us in operating our website, processing payments, sending communications, and analyzing data. These partners are contractually obligated to use your information only as necessary to provide services to us and maintain confidentiality.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new “Last updated” date. Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy regularly to stay informed about how we protect your information. If you have concerns about any changes, please contact us to discuss your questions.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please reach out to us. We are here to help and will respond to your inquiries promptly.
Email: [email protected]
Phone: +60 3 2782 4156
Address: Jalan Tun Razak 287, Kuala Lumpur, 50400, Malaysia